Comments on: Best Buy http://www.zelkun.com/2007/05/23/best-buy/ Absolutely Adoring Alliteration Thu, 20 Nov 2008 23:41:43 +0000 http://wordpress.org/?v=2.6 By: Robert Stephens http://www.zelkun.com/2007/05/23/best-buy/#comment-3312 Robert Stephens Thu, 24 May 2007 23:20:00 +0000 http://www.zelkun.com/?p=205#comment-3312 Hey - I saw your blog post. I'm sorry if you are unhappy with the service you received from The Geek Squad. If you want to contact me directly, I'll do my best to help. You can e-mail me info AT geeksquadcentral DOT com and put the subject in it - "For Robert". Regards, Robert Stephens Founder The Geek Squad Hey - I saw your blog post. I’m sorry if you are unhappy with the service you received from The Geek Squad. If you want to contact me directly, I’ll do my best to help. You can e-mail me info AT geeksquadcentral DOT com and put the subject in it - “For Robert”.

Regards,

Robert Stephens
Founder
The Geek Squad

]]> By: David N. Scott http://www.zelkun.com/2007/05/23/best-buy/#comment-3284 David N. Scott Wed, 23 May 2007 20:31:34 +0000 http://www.zelkun.com/?p=205#comment-3284 Well, it does eject, it just catches on the (new?) case. I'm not just ripping it out. But I'll check the hole out. You know, it might have been $80. I thought that at first but decided it must've been too high. It was frustrating because I couldn't get the damn thing open after an hour of trying and it wouldn't power on, so they pretty much had me over a barrel. Well, it does eject, it just catches on the (new?) case. I’m not just ripping it out. But I’ll check the hole out.

You know, it might have been $80. I thought that at first but decided it must’ve been too high.

It was frustrating because I couldn’t get the damn thing open after an hour of trying and it wouldn’t power on, so they pretty much had me over a barrel.

]]> By: Zel-kun http://www.zelkun.com/2007/05/23/best-buy/#comment-3275 Zel-kun Wed, 23 May 2007 17:59:36 +0000 http://www.zelkun.com/?p=205#comment-3275 <p>Yeah, the data transfer price is expensive. ESPECIALLY considering that for $99 (the price for data backup that I saw the other day) you can get a decently sized external backup drive to do it yourself.</p> <p>And about that DVD drive, examine it closely and you'll see a little pinhole. Its a manual release for the drive. If you stick a pin or paper clip in there, you can release it much easier and much more safely than prying it open.</p> Yeah, the data transfer price is expensive. ESPECIALLY considering that for $99 (the price for data backup that I saw the other day) you can get a decently sized external backup drive to do it yourself.

And about that DVD drive, examine it closely and you’ll see a little pinhole. Its a manual release for the drive. If you stick a pin or paper clip in there, you can release it much easier and much more safely than prying it open.

]]> By: David N. Scott http://www.zelkun.com/2007/05/23/best-buy/#comment-3273 David N. Scott Wed, 23 May 2007 17:47:11 +0000 http://www.zelkun.com/?p=205#comment-3273 You've probably seen this story somewhere, but I still resent Best Buy for telling me the manufacturer 'might take a few months' to fix our laptop and then getting it to us that weekend. It seems counter-intuitive, unless that laptop is also the escrow computer for your home office so you spend $800 on a desktop so you can keep doing processing and escrow at the same time. I do resent them charging something like $40-80 (my memory has faded a bit) to copy over the most important info on the laptop before shipping it away, though (I'd heard too many horror stories about blank hard drives coming back from the manu, and it had my latest manuscripts on it). We probably needed teh computer anyway, so it isn't <i>that</i> bad, but still. I feel a bit tricked even though it might not be their fault. Oh, and they managed to jam the DVD drive enough that you have to partially pry it out with a fingernail to get it to eject. It's annoying, but i fear taking it back. You’ve probably seen this story somewhere, but I still resent Best Buy for telling me the manufacturer ‘might take a few months’ to fix our laptop and then getting it to us that weekend. It seems counter-intuitive, unless that laptop is also the escrow computer for your home office so you spend $800 on a desktop so you can keep doing processing and escrow at the same time.

I do resent them charging something like $40-80 (my memory has faded a bit) to copy over the most important info on the laptop before shipping it away, though (I’d heard too many horror stories about blank hard drives coming back from the manu, and it had my latest manuscripts on it).

We probably needed teh computer anyway, so it isn’t that bad, but still. I feel a bit tricked even though it might not be their fault. Oh, and they managed to jam the DVD drive enough that you have to partially pry it out with a fingernail to get it to eject. It’s annoying, but i fear taking it back.

]]>